Suggestions & Complaints
Complaints, Suggestions and Comments
Barons Down Nursing Home is a responsive and modern establishment and as such welcomes complaints. It aims to handle complaints quickly, effectively and in a fair and honest way.
All complaints are treated with confidentiality in mind. Only those dealing with the complaint will be aware that a complaint has been received and is being dealt with. Anonymous requests will be acted upon; however it is better to provide contact details so that the complainant can be informed of the outcome. Read our Complaints Policy
Read more about: