Suggestions & Complaints

Complaints, Suggestions and Comments

Barons Down Nursing Home is a responsive and modern establishment and as such welcomes complaints. It aims to handle complaints quickly, effectively and in a fair and honest way.

All complaints are treated with confidentiality in mind. Only those dealing with the complaint will be aware that a complaint has been received and is being dealt with. Anonymous requests will be acted upon; however it is better to provide contact details so that the complainant can be informed of the outcome. Read our Complaints Policy

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